Yes, it is possible. You can pick up the order by yourself at the pick-up points in several Russian cities.
Frequently Asked Questions
This section provides answers to frequently asked questions from visitors to your future site. Using this section will reduce the load on operators and increase the satisfaction of your customers.
Is it possible to pick up the ordered goods by myself?
How is delivery to the regions carried out?
There are several delivery options: transport companies, courier delivery and Russian post.
You can choose any method convenient for you and specify the desired delivery date. The payment is calculated automatically when the region and date are specified.
For a more accurate calculation of the cost of delivery, contact the managers in the online chat.
How to calculate the cost of delivery to Magadan?
To accurately calculate the cost of delivery of your order, use the corresponding function in the product card. Or ask a question through an online consultant.
What payment methods are possible?
You can pay for the order on the website in any way convenient for you: bank card or transfer, payment to an electronic wallet, loan processing and installments. It is also possible to pay in cash upon receipt of the order.
Be careful! The payment method may not be available for some types of delivery or region.
How to place an order?
- Select the products and add them to the cart;
- Go to the "Shopping Cart" section and click "Go to checkout";
- Enter your details;
- Select the delivery method and specify the address;
- Select the payment method and click "Pay Online";
- Pay for the order and it will be processed;
If you have any questions with the order, contact the managers in the online chat.
Under what conditions is it possible to return the goods?
You can return the product if:
- the product did not suit you or you did not like it;
- the product came with a defect, damage or not in full configuration;
- the product is broken and does not function;
- the wrong product was delivered;
- the courier did not come for a refund.
You can return the goods: to the pick-up point, parcel locker, by courier or by post. If you have any questions, you can contact the managers via online chat.
Which product is subject to return?
The product is subject to return if:
- no traces of use;
- marketable appearance has been preserved;
- the packaging is not damaged;
- the consumer properties of the goods have been preserved;
- you are returning the entire set.
To return the goods, make an application for a refund via the online form in your personal account. If you have any questions, you can contact the managers via online chat.
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